A campaign may be triggered with the analytics module when the set of criteria or criteria are met through pre-defined rules. This module enables or disables the definition of advanced criteria by listening to live or offline (edr-cdr) event resources in multiple networks.
Connects to more than one data or event resource, creates white lists for campaigns / offers by doing customer segmentation in infinite combination. For the gap that can occur in the White Lists between the time of creation of these lists and the time of campaign / offer launch time, the target group which is close to 100% is determined with last minute check.
TOMS can package a bundle by combining different offerings and offer it as a single offer. The activations of these offerings can be made through different systems. The activity of bundles can be carried out in the form of atomic operations.
Subscriptions that are included in a campaign may suggest other previously associated related campaigns. Or, subscribers included in a campaign may block other previously associated campaign entries.
TOMS fulfills the activities to be performed according to the life cycle of the products / offers that the subscribers have. This can be reminder messages when offer / product expiry date before arrives or end of offer / product messages or another product / offer may be triggered or the current product / offer may be renewed.
TOMS renewal module makes re-activation of offers / products when expiry date of existing products arrive or according to design when quota exhausted before expiry date by making direct charging or retry on charging if there is insufficient balance situation or deducts amount when subscriber makes first top-up activity.
The TOMS Admin Portal, where only the users can easily access, the settings of all features of the system are made, campaign design flows are created; TOMS Customer Care Portal, which can be accessed by users only for the resolution of customer complaints; TOMS Reporting Portal for reports that each related department can easily access, create more than one type and flexibly since the campaigns were run, provides users with features such as secure access from all types of terminals, user activity logging.
TOMS can list existing subscriptions, eligible offers / products to subscribe, make subscription to selected offer / products or cancel subscription from selected offers / products through its 3rd party API. In addition, this API can send alerts to external systems that are connected by means of renewal, such as warning alerts or warnings about the end of your package and provides reports on activities performed through TOMS 3rd party API of these external systems.
The minimum hardware requirements, in memory and optimized operations, compared to ratios, are both quick and efficient.
When there is a change in the current product / offer (such as a change in the work flow or a change in the target group or change in the notification messages etc.), TOMS provides %100 campaign up time without making interruption between campaign stop and start activities.
It can be completely deployed on virtual systems. 100% redundant. It has also a solution for geographical redundancy. This allows operators to make uninterrupted sales.
Based on our experience, except a planned interruption on the system, it is an important factor that increases the customer satisfaction by giving the result to the customer in a fast way as the result of the action that the customer made for participation.
Our customers who prefer to work with TOMS:
